Overview
This policy explains how HIKAVO handles information when students and families use the website and learning platform.
Information we collect
Depending on the service used, HIKAVO may process account details, learning activity, responses, progress information, device data and support communications.
How information is used
Information is used to provide the service, maintain account security, personalize supported learning paths, explain recommendations, improve reliability and meet legal obligations.
Children and family accounts
Where required, a parent or legal guardian must authorize an account for a child. The product should implement the applicable age-screening, consent, access and deletion procedures for the market in which it is offered.
Choices and requests
Users or authorized parents may request access, correction or deletion by contacting privacy@hikavo.com.
Service providers and retention
HIKAVO may use service providers to operate hosting, authentication, payments, communications and security. Information is retained only as long as reasonably necessary for the stated purposes and legal requirements.
Contact
Privacy questions may be sent to privacy@hikavo.com.